Some customers don’t have time to do business during normal business hours. Websites allow them to research, shop, and interact with your business at any time of day or night.
Some people don’t like to leave home. Websites allow them to stay at home and while laying in bed they can research, shop, and interact with your business.
Some people are shy and don’t like to interact with people. The anonymity of a computer screen gives potential customers the courage to do business with you with out them being forced into face to face communication.
Customers can be in a strange town and in need of your services. All they need to do is take out their phone or other mobile devices and they can find your website, research your business (and your competitors), and find your business location fast.
On the go, at their convenience and at any time helping them to connect to you!